Comprehensive service for online stores within contract logistics

Managing an online store involves a large number of processes with different specificities. Handling and cataloging orders, completing shipments, sending them and receiving potential returns is just the tip of the iceberg if the company is responsible for the production of items that are in its assortment.

For this reason, many entrepreneurs decide to delegate the handling of some processes to external operators. These can be warehouse, transport or issues related to product co-packing or returns handling. Comprehensive service for online stores within contract logistics consists in entrusting the entire warehouse-transport and forwarding process to an external company.

Warehouse service for online stores

Trans-Tok offers activities focusing on three key areas of warehouse service for e-commerce:

Warehouse service

It is not only taking care of the goods in the warehouse, but also receiving and cataloging them:

  • warehousing of products intended for online sale,
  • receiving deliveries of products for the online store,
  • advanced WMS system supporting and controlling warehouse operations.

Shipping service

Full management of the logistics process – from picking to delivery of the shipment to the consumer:

  • picking (completing orders),
  • packing, printing shipping documents and generating sales documents,
  • handing over the shipment to a dedicated courier.

Returns service

Comprehensive management of goods sent back by customers:

  • receiving returns from the courier and verifying the condition of products,
  • monitoring and ongoing update of inventory levels,
  • returns process agreed individually with each client.

Warehouse for e-commerce

Instead of investing in your own facility, it is worth renting a specific number of pallet places. Trans-Tok stores entrusted goods on 20,000 m² of modern warehouse space (A+ standard), of which 500 m² is adapted to function as a cold store. This allows for the storage of food, industrial and dangerous goods (ADR). We are also responsible for co-packing products.

e-commerce logistics transtok

Our Additional Services

  • Inserting samples and gadgets
  • Gluing and folding leaflets
  • Heat sealing of packaging
  • Packing and repacking
  • Foil wrapping and labeling